At Kokie Cosmetics, we stand behind every product we sell. If you are not absolutely satisfied with your purchase from Kokiecosmetics.com we will happily provide full refund or credit (including tax where applicable) for merchandise returned within 30 days of your purchase date, issued in the original form of payment. All shipping fees are not refundable. No restocking fees. Any damage package/products, please save all boxes and contact us with an image of the damaged product within 3 days of the receipt of goods.
Please contact our customer service for Return Authorization (RA) number.
Mail your items to:
Kokie Cosmetics Inc.
Online Returns – RA#
10721 Tucker St
Beltsville, MD 20705
Please note that you are responsible for return shipping costs.*
International Customers: Because duties and taxes are collected by the government in the country where the goods are received, we do not reimburse these expenses.